Realizing you left your keys sitting on the counter the instant you hear the door slam behind you, or peering in the driver’s window to see your keys in the ignition and the doors all locked- it’s not a good feeling. Your heart sinks, frustrations starts bubbling, and you realize your day is not going to be sailing along as smoothly as planned. Although a locksmith isn’t often someone you look forward to calling up, the right professional can help defuse a stressful situation and have you back on track before you know it.

1. So make sure a professional is what you’re getting

Speaking of professionals, it is important to keep in mind that locksmith services are one of those unfortunately tainted industries where you get amateurs trying to present themselves as something they are not. Although there are some basic tricks you can learn online to bust easy locks, a real professional will have trained as an apprentice and will be able to open even the most complicated of locks while doing the least amount of damage in the process.

2. Talk to friends and neighbors and get recommendations

As stated above, dealing with unregulated service based businesses means that the quality of the work can vary quite a bit. For this reason, it is a good idea to get a personal recommendation from a friend or family member when trying to weed out the good guys from the bad guys. Reach out to family, friends, and even neighbors in order to track down a reputable locksmith in your area. Mentioning the fact that you were referred by someone they know can also go a long way to making sure they provide you with the same level of service.

3. Make sure you’re dealing with a company phone number

Once you’ve found a number of someone you’re feeling good about, it is time to figure out whether or not they are affiliated with an actual business. Although some locksmiths do operate independently, they will understand the important of presenting a professional service front and you will be able to tell the difference.

Regardless of how glowing the recommendation may have been, you want to confirm the physical address of any locksmith you’re going to cooperate with and make sure that the address you are given is actually locally based. If is fair to be suspicious of any place that answers the phone with some kind of generic greeting. Confirm their legal business name and make sure they know that you are making note of it. You can find additional resources by visiting Lock Up Services Inc.

4. Don’t be shy asking questions about any and all fees

Don’t be shy about questions but also be reasonable in assessing what you’re asking the locksmith to do. Keep in mind that depending on the circumstances under which you require services, additional fees might be a reasonable part of doing business. If they are going to have to travel a long way to get to you, or if you’re in need of them late at night or on a weekend, sometimes prices change. Make sure you confirm the price stated over the phone once they arrive on location and ensure you are both comfortable with the agreed to terms before they begin to work. Furthermore, look over any documents very carefully before signing anything.

5. Keep a paper trail and save their information

Upon completion of the job, your locksmith should be quick to provide you with an itemized invoice. This receipt should include detailed information about all parts, labour, and any additional fees they may be changing due to travel and mileage.