Obviously, you want a roofer that knows what they’re doing, that can implement the best strategies as far as repairs go, and that can expertly carry out an install that successfully seals your home from any and all exterior threats. However, there are some other, slightly subtler qualities you may look for in a roofing company before committing to any one in particular.
1. Quality Communication
If you can’t rely on your roofers to get back to you with information or even communicate reliable information, it’s unlikely that you will enjoy working with them throughout the project. Quality communication includes being honest and up front about your roofing issues and what it’s going to take to have them fixed but it should also mean working closely with you to find the most satisfying solution. Quick responses, accurate assessments, and cooperation are all a part of it.
2. Emergency Services
Some roofing issues are more immediate than others and it’s helpful to find a roofing company that can help you when you need it the most. However, this may not always mean a repair right away. Oftentimes, roofers can implement a quick, temporary solution if there is incoming bad weather but no time for a complete repair. Whether you have a leak situation that requires immediate attention or need to protect your roof from further damage, your roofers should be there with a solution.
3. Insurance and Licencing
No matter how safe your roofers are, being three-plus meters off the ground on a slanted surface is inherently dangerous. While it’s unlikely that anything should happen, it’s important that your roofers have the insurance to cover accidents. Insurance, permits, and licences not only protect you as the homeowner but they are also indicative of a professional, trustworthy company. Insurance will typically include both worker’s compensation and liability. If you need more information, Cherry & Clark Roofing may be able to provide you with additional resources on their website.
4. Warranties
First of all, keep in mind that the warranty on the material itself is often voided if the installation wasn’t carried out by a professional company. Additionally, your installers should provide a labour warranty that covers your roof if it doesn’t hold up as a result of installer error. These should be at least one year but others may be two or even three years long. You may also want to find out exactly what the warranty covers. Leaks, flashing failures, and other labour-related defects should all be under warranty and all of the information should be included in the contract.
5. Material Options
A roofing company that doesn’t give you options as far as materials go and doesn’t strive to provide what you are looking for is a company not looking out for your best interests. Typically, the more experienced your roofing company is, the wider range of materials they will be able to offer. You, of course, want materials of the highest quality and if you prefer a certain material or brand over what your roofers offer, they should work with you to find a solution.
